Privacy Policy

ODi Pest Control Pty Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Collection of Personal Information

We may collect personal information including, but not limited to:

Your name
Phone number
Email address
Residential or business address
Details relating to pest control services requested
Information submitted through our website contact forms

We only collect personal information that is necessary to provide our services, respond to enquiries, prepare quotations, and communicate with our customers.

How We Use Your Information

We may use your personal information to:

Provide pest control services
Respond to enquiries and requests
Schedule appointments
Prepare quotes and invoices
Communicate regarding services and bookings
Improve our website and customer experience
Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

Disclosure of Personal Information

We may disclose your personal information to:

Service providers who assist us in operating our business
Professional advisers, including accountants and legal advisers
Government authorities where required by law

Any third parties receiving personal information are required to protect that information and use it only for the purposes for which it was provided.

Website Analytics and Cookies

Our website may use cookies and analytics tools to help us understand how visitors use our website and improve user experience.

Cookies do not typically identify individual users but may collect information such as:

Browser type
Device information
Pages visited
Time spent on the website

You can adjust your browser settings to refuse cookies if you prefer.

Security of Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

ODi Pest Control Pty Ltd
Phone: 0421 601 213
Website: https://odipestcontrol.com.au/

Last Updated: June 2026